Is your gas meter outside, in a box on the ground?

Hi all. I’m looking to take advantage of a smart meter installation. One of the questions on the request page is as follows:

“Is your gas meter outside, in a box on the ground? Some outdoor meters are stored inside a box on the ground. They’re often against a wall and have a sloped lid. They might have a pipe coming out of one side, and they’re often brown.”

Does anyone know which part about this is pertinent to a successful installation? My gas meter is outside, in a (grey) box as described, but is slightly above ground level and is perfectly accessible. Is it the proximity to the ground that is problematic, or the fact that it is outside? (I can provide a picture if that’s of any use).

If anyone from Bulb can provide any more information that would be great, thank you!

A picture would be useful for others to comment.

Picture as requested. My meter (excuse the resident spiders):

However I’ve done some googling and I think that Bulb are referring to this kind of enclosure that isn’t really compatible with their installation:

I think I should be OK, but some input from Bulb would be helpful so I don’t waste their time.

(duplicate post)

Not Bulb myself but based on my installation, yours should be absolutely fine. The new meter is no larger than the meter you’ve got.

I believe it’s an issue with space in the semi-buried meter boxes but yours is easily as large as an in-wall meter box, which is a common install happening right now.

I live in a first floor flat and had to have my gas meter moved to the outside of the property where it now resides in a large white box alongside my downstairs neighbour’s meter. The whole street had their gas meters moved externally, apparently to meet gas safety standards. My electric meter is still inside at the top of my stairs. Before joining Bulb I asked my supplier at the time to fit smart meters. The engineer duly arrived and told me it would not be possible as the meters are too far apart. The gas meter ‘sends’ it’s reading to the electric meter, who then transmits it along with it’s own reading to the supplier. The distance between the two meters was further than the gas meter signal could cope with. It may be a signal issue, which is why the supplier is asking the question before sending an engineer.

Hi Davfos,

There’s no need to cancel your installation, your gas meter is compatible. Thanks for the photo, it’s really helpful.

You’re right, the meter we were referring to is like the image you found via Google. They’re called ‘semi-concealed gas meters’, because the meter inside the box is partially below ground level.

These are less common and require specialist equipment to replace. Siemens, our engineers, don’t have this equipment yet.

Thanks for checking. Hope your installation goes well.

Hi Davfos,

There’s no need to cancel your installation, your gas meter is compatible. Thanks for the photo, it’s really helpful.

You’re right, the meter we were referring to is like the image you found via Google. They’re called ‘semi-concealed gas meters’, because the meter inside the box is partially below ground level.

These are less common and require specialist equipment to replace. Siemens, our engineers, don’t have this equipment yet.

Thanks for checking. Hope your installation goes well.

@“Will at Bulb” Is there a timeline for replacing meters as you describe “semi-concealed”? I have this type of gas meter which is a smart meter installed by Eon when I bought my house 6 years ago

I’m interested to know when you can support the “semi-concealed” type as I also have this. I believe many new build houses like mine are fitted with these. I don’t understand why they require specialist tools as it seems pretty easy to me. Anyway, as these appear to be common, it would be nice to have some information when these will be supported.
Thanks.

Is this one compatible ? I had a smart meter installed before albeit an older generation …

It looks technically compatible but I don’t think you can get a free SMETS2 meter if you already have a SMETS1 meter - you have to wait for the SMETS1 meter to be migrated to the DCC network.

Hi, i have had a smart electric meter installed. But the gas install was aborted due to this semi concealed gas meter issues.

The engineer said to contact bulb to re book my smart gas meter install.

Can this be installed yet?

He seemed to indicate it can i just need to contact bulb?

Thank you

Mr chris Holland

I too would like to know the timeline please, this is a pretty common meter for new build houses. Of which there are 10,000 in 2 miles of me, so not that rare.

Please could someone from Bulb respond to the timeline question as I too would like to know the answer before pursuing other gas suppliers to see when they could provide one, and if necessary, switch.

Purely out of interest why would you change supplier just to get a Smart meter, I am the opposite and would switch to avoid getting one.
There are so meany technical issues with them and likely for the foreseeable future.

Scudo. what are the technical issues with these meters? I’ve just arranged mine to be installed on the 2/10 and am now having second thoughts after reading your post

Scudo. what are the technical issues with these meters? I've just arranged mine to be installed on the 2/10 and am now having second thoughts after reading your post

I’m not scudo but if you check out recent discussions on this forum and you will find the issues some customers are having after having smart meters fitted.

Cheers Allanr, I am out of the country at the moment and just catching up.

@fatbuoy @pod86 @olivier4734 @SirPodgio @AdamEd13 I am afraid we do not have a timeline on when we can replace these semi-concealed types of meters. They require different tools, parts and equipment to replace and our engineering company does not have these yet.

Other suppliers are also not doing these kinds of meter jobs for the same reasons, so if you do want to get a gas smart meter, make sure they would be able to replace semi-concealed meters before switching to them.

We will let you know as soon as we can install these types of meters.

So in this respect the previous SMETS1 are compatible with these semi concealed gas meters but the SMETS2 are not?
I live on an estate with hundreds or maybe thousands of these. It seems short sighted than these cannot be installed