Isolator switch removed during smart meter install

Has anyone else found that Bulb’s engineer removed their main isolator switch during a smart meter installation? My electrician pointed this out to me today. Luckily he didn’t need the isolator during the work he was carrying out. However this is surely a matter of concern in case the house needs to be isolated from the grid during an emergency?

Hey @MrLizard,

Thanks for your post! This does sound strange, so I’ve popped you an email to get some more information so we can work out what happened here.

All the best,
Georgie

Their engineer or Bulb should have provided you with a report of exactly what work was to be carried out.