I have initiated a switch to Bulb at the end of August. Early last week I got an email to say it was time to submit meter readings which I have done promptly and received email confirmations for both electricity and gas.
Come Friday, I got another email to say it’s really time for me to submit my electricity reading. Confused, I submitted it again.
Neither of the readings are showing in my app despite two email confirmations. I am a bit worried as I would like to receive accurate bills and I want my final bill from the previous supplier to be correct too.
Has anyone experienced similar issues? What time is chat available?