You installed smart meters and I received a statement after this but since that first initial statement I’ve received nothing else how do we get this fixed?
Hey @none, thank you for taking the time to post about this on community. I’ve taken a look and there’s an issue with the way your account was configured after the smart exchange. We just need to amend some details and we’ll be able to send out your statements. I’ll try to get this done for you today and pop you an email as soon as it’s sorted. - Miriam