Iwona Koczorowska. Moving home

Hello I will moving home Monday it’s a 27.08.you are my suplayer arledy. I want move my account but I have a email I will have gas and electricity start from 15 .09 so my question is how I can cook and do normal stuff when I will wait over 15 days on connection.

If I will wait so long I will cancel my account and I will find different suplayer

The gas and electric will still work, they will likely just be on a standard tariff from the previous owners supplier until the switch is complete.

Hi @Iwon77. @katherine244 is right, we can’t make the switch any faster than 21 days. You will remain with the current supplier of the property until September 15th. It’s likely that they’ll have a standard tariff until then.