I switched to Bulb last week was informed I would have a welcome pack via email last week but still have not received.

Hey @Brad16cal I have resent that out to you!

I have the same problem with tbis. I haveno key no welcome pack. Myfriend pit mw on to them and have not heard anything about this. When will they be switching over had to letter from ees. Sont know wbat to do. Do i have to move somewhere else?