Joining Bulb with previous account?

Hi, I’ve recently moved and awaiting my final bill/credit.

Our new house is to be fitted with traditional meters tomorrow so we will be switching back to Bulb. My question is can I do this with my current account or will I have to sign up using a different email address?


Hi @julie8666 your current email address is fine. You can sign up the new property on as normal. At the end of the ‘join journey’ the website will then note that ‘you’ve already tried to sign in’ or some such pop-up text, all you have to do is put in your usual password. That will be enough for it to know that it’s the same person (you) for each property.