Just moved in with Pre-Pay meter..


We bought a house this year and having renovated we’re about to move in. Unfortunately the previous owner had both gas and electric on pre-pay meters which we want to get rid of.

I know you can’t supply to pre-pay meters but how do we get different meters? Do you have your own meters? or would we first have to get them from our current suppliers and then switch to you?


Hi @bratty100, you’d have to get them changed by your current supplier before you could join us I’m afraid. Only the current supplier to a property arrange work on the meters, and we can’t become your supplier while you have prepay’s.

Once that’s all sorted, we’d be delighted to have you.