lack of communication

i have very recently joined solarplicity but have had no communication from them even though they have taken money from my account i have tried ringing them but no one answers the phone i have emailed but have had no replies can someone please give me some help

i have very recently joined solarplicity but have had no communication from them even though they have taken money from my account i have tried ringing them but no one answers the phone i have emailed but have had no replies can someone please give me some help

I cant help but it would appear you are not alone!
https://uk.trustpilot.com/review/solarplicity.com

@bruno1959 I am afraid that we cannot help if it is regarding getting your money back, although we can help with other switch related problems so let us know if you think this is something we can help with.