lag in entry form caused wrong reading amount

entering the numbers is really “laggy” so I ended up entering the wrong amount as I typed but one digit was skipped by the form. This was because it forced me to reenter the number as the reading was lower than the estimate, but didn’t move things forward properly.

I immediately resubmitted but the correct amount is lower and the system is stuck on the first number. 3 days now, showing the first number and not the second. Just resubmitted today - how do we get this corrected?

It nearly happened again when I submitted the gas reading today but I remembered to pause and check before pressing enter…

@joelle3918 I’ve now emailed you regarding this issue

thanks,