Leaving Bulb - How long before my credit is refunded?

My Switch went through on around the 12th October with my new supplier taking their first payment. I’m over £200 in credit with Bulb and can see in the app that my account is in the process of being closed and a final bill (refund) issued - just wondering how long this normally takes?

Hi @Tim_T , our system will create your final bill within 2 weeks and it will take about 3-5 working days after you have received this final bill for the credit to reach your bank account :).