Leaving bulb

I want to switch to another energy supplier and bulb is blocking the switch what could be the reason

I want to switch to another energy supplier and bulb is blocking the switch what could be the reason
I want to switch to another energy supplier and bulb is blocking the switch what could be the reason

Please see: https://help.bulb.co.uk/hc/en-us/articles/360000291491-Why-has-my-previous-supplier-objected-to-my-switch-to-Bulb- although this applies when you switch to Bulb reverse should hold true when you switch from Bulb.

In the above article it mentions:

  1. Contact your supplier and find out why they’ve objected to your switch.

Since this is basically a customer to customer forum you possibly are better off by contacting the Bulb team direct by telephone or or chat during working hours, details at: https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb-

It would be inappropriate for other Bulb customers to know the reason why your switch has been blocked.

@Pumla It is because of the outstanding debt on the account. It needs to be under £150 before we can allow the switch away.

You are able to make a top up payment in your online account to pay off any outstanding debit by heading over to “change your payment details”.