Had an engineer booked to come and look at our electric meter which has stopped logging night time consumption
1st appointment - engineer didn’t show
2nd appointment - postponed
3rd appointment (tomorrow) - just received a voicemail saying that the engineer cannot make the appointment and can I call to rearrange.
I’ve been dealing with Ewen in customer service who has been very helpful but I’m afraid this is unacceptable and reflects very badly on Bulb because otherwise I feel you have been providing a good and courteous service.
Can someone look into this please? What are the alternatives? I can’t believe there is only one company in the whole of the UK skilled in electric meters.