This is my first ever post but it seems like others have experienced the same issues. First of all, since moving my energy to another provider, the live chat option doesn’t seem to work for me anymore. Everytime I select the live chat option, the Bulb app for closes the app on me. Secondly, a final payment has been taken from Bulb but my account is in significant credit. How and when do they usually pay this credit back? I was expecting to have been paid for this already… Who can help in this matter. I really don’t know how you contact Bulb at the moment.
Any advice will be great.