My bulb login is very slow and I get the message that my account/email cannot be found. Then it will work, then it wont…
My bulb login is very slow and I get the message that my account/email cannot be found. I can’t get access to input meter readings
Thanks - seems OK now.
i can’t log in either, same error message, just tried entering meter readings on the app and thats not working either.
Hi @paulolivier This was a different issue- the Bulb Account was down for about 30 minutes. It is back up and running again now.
Let us know if there are still problems
back up and running
I haven’t been able to get into account all day so there is obviously still a problem.
My Bulb account seems OK but the forum had logged me out earlier as it seems to do occasionally for no good reason.
Hello there - a bit of an old-ish thread, but… I’ve tried loggin in couple of times today and getting same message (tried logging in with my password and by requesting the link [I can log in to the community tho!]). Can you please let me know what’s going on / when can this be resolved? cheers!
@Ola_Maniana Are you able to send me a message with your postcode and address so I can take a look at this for you?
Hi @“DanP at Bulb” - I’ve sent you a message on Friday - any joy? I also contacted the support, as i need to get this resolved asap. Cheers
@Ola_Maniana Just replied to your message, should have sorted the login issues
Hi @“DanP at Bulb” - I am having the same issue. Can you assist?
Hey @Dru. That’s sorted. I’ve sent you a private message with your login details.