Logging in on my online account

Is anyone else having problems logging in online, i have verified my email 5 times now and it keeps saying we are having trouble logging you in. This has been happening for months on end. I cant get access to see my usage or anything.

Thanks in advance

Hi @davnik525 & welcome to the Bulb Community :partying_face: :bulb:

I’ve found your email via your Community profile and tried to find your account, however, it doesn’t seem that this email is correct, is it absolutely spelled correctly?


I am facing same problem. After logging it says to find the account and then it asks to verify email. I have verified multiple times but not able to access my account.

I have exactly the same problem.
Very poor customer service

Hey @dku.rajkumar and welcome to the community :wave:

I have checked the account and it seems everything has updated since yesterday. Are you able to confirm that you can now access the account?

Hey @gustavosantigas and welcome to the community :wave:

I have just sent you a link via email to set up your Bulb account.

– Robyn :bulb:


Tks it is working now.