Making an online payment

I’m tryna make a one-off payment but cannot find the payments and statements tab/section. I have rung up & was informed cannot do it through the phone as customer services are shut & others are working from home. Help please

Hi Nadia :wave:

Members can make one-off payments within the Payments & statements section. (https://account.bulb.co.uk/dashboard/payments-and-statements/top-up)

I can’t find your account in our system, so I’ve dropped you an email about this.

Thanks,
Jim