membership requirements

Dear Bulb,
My neighbour would like to move from BT to another provider but does not have a computer, email, etc. Can they still become a Bulb customer without an email address?

Not that I know of.

Bulb only allow you to sign up online, you require an email address as this is how you manage your account. Bulb dont offer paper Bill’s unless it’s a one off required for identity purposes etc.

Hey @RHX65

I’m afraid you do need an email address to sign up. But, if your neighbor is happy to have you named on the account then they can use your email address. The best way to get this sorted would be to give us a ring with you both present so we can get your permission at the same time :slight_smile: