Meter no electricity reading

Hi, I can get the gas reading fine, eg daily use but I’ve tried getting my electricity reading & cant. I’ve done what the tutorial say, predict twice but no workie

Hi @Dextadog can you please check out this useful blog that we have written to take a meter reading:https://help.bulb.co.uk/hc/en-us/articles/115001232832-How-do-I-read-my-meter-
Or, give us a ring and we can talk you through it.