Is there any chance that when we submit our gas and electricity readings your confirmation email could show those actual readings!
Thank you for you gas reading of: xxxx units
Similarly with the electricity reading/s confirmation email.
It would be very nice also to have a faster response after submitting the readings. Instead of the 2-4 days after submission. When I was with ScottishPower it was instantaneous in updating readings and amount of bill ,in all fairness they did not have the customer support you have and a a major reason I left them.
Kind regards john