Just came home from work and my son told me someone came to read the meter. They never asked if an adult was in the house. Is this standard practice? How come someone has to be 18+ for an appointment for a smart meter fitting (took half a days holiday and they never even turned up) but you can just turn up anytime and enter the house without my permission to read the meter?
Note as with all energy suppliers, it’s an independent company that reads meters. So this is not a Bulb-specific complaint. Clearly what happened is unacceptable. Do you know which company it was that called?
It would probably also be sensible to instruct your son to never answer the door to any unexpected caller - nothing good ever came from a cold caller.