See below

Apologies re the above post but for some reason I am not allowed to complete my question and get an error message. Will try later.

See below

Can this bill be explained as it doesn’t appear to stack up, my figures in brackets ()
Gas:
411 kWh at 2.35 = £9.67 (£9.65)
Stand charge 31 dys @ 23p = £7.25 (£7.13)
Discount - -£1.21 (-£1.21)

Sub total £15.71 (£15.57)
VAT .79 (.78, rounded up)

Total £16.50 (£16.35)

``````
Electricity:
123 kWh at 11.67                    = £14.39        (£14.35)
Stand charge 31 x .23             =£7.25         (£7.13)
Discount 31 dys                       =-£1.21          (-£1.21)

Sub total                                    £20.43        (£20.27)
VAT                                              £1.02         (£1.0135)

Total                                           £21.45        (£21.48)``````

Hi @scudo - I’ve emailed you to explain. We use 4 decimal places when calculating your bill, but you can’t see all of those in the itemised breakdown, which means it looks skew-whiff. Hopefully my email will clear everything up for you

Thanks for the info Ellie. I will take the more accurate figures now and see how that stacks up.
Another question:
When calculating the kWh used do you round this up to the nearest whole number?

@scudo we do indeed