Meter reading

Ive just supplied you with my first meter readings. The reading asked for gas has space for 5 digits. My gas meter has 4 digits plus 1 red. I submitted 78059, the 9 being the last red seperate digit. My old supplier only had room for 4 digits ie 7805 ignore last. Or should I have entered 07805, please advise

Hi @anne_55, don’t worry about it. SJ has dealt with it below =)

Thanks very much
James

hey @anne_55, thanks for letting us know about your meter reading! We only need the white numbers and no the red numbers for the reading so you are correct in that aspect! The same goes for the electricity reading. I’ve sorted out your first gas reading in our system so everything looks good.

Thank you