Meter reading

Hi, you have asked me for a meter reading via email. I am away on holiday so this is not possible. My house is being house sat by my son. I wanted to set up direct payments so I wouldn’t have to think about bills while I am away. I am away for at least 3 Months. Is this going to be a problem?

Hello! If we don’t receive your opening readings in time, estimated readings will be used based on historical readings from your previous supplier, so that’s absolutely fine.

Once you get back from holiday submit some readings and if the estimated opening readings are not close to your switch reads, then just give us a call and we can dispute the opening readings with your previous supplier.

In the meantime, just relax and enjoy your holiday B)