Meter reading

You said our monthly bill would be around £35 a month and you sent me a bill for that amount and ask me for a meter reading wich I dun then get a bill for a £120 now how come our bill is this hight now a year electric from gas was over a £1000 a year and are ginger to be the same yet other in the same flat has use are only pay £30 to £35 the only difference his we are out at work the they are home all day and pay less now how ever these meter be long to I need the come and make sure they are right because it look to me every one in the street are runing off our meters your paul burgess

Hi Paul- I’ve sent you an email and if you reply to that we should be able to get it all sorted. It looks like bill is based on incorrect estimates.