meter reading

Why won’t site accept my reading? It states put in all numbers. Mine starts with a zero. Is this the problem?

Hi @haRrier1

I’d just make sure that you’re only entering the whole numbers shown on the meter.

If you reading is 03456.9 and the box is asking for 5 numbers, you would only enter 03456 into the box and then hit submit.

If you’re unsure, you can send over photos in this post or to so we can get those reads in straight away.