METER READING

MY METER IS SHOWING 15701 YOU SAY THIS IS WRONG

Hi Charlie

You could take a photo of the meter reading showing your figure and send it to help@bulb.co.uk to confirm.
Anyone can put down a figure of their choice and this is the best way to get it verified.

Have a good day.

Hey @CHARLIE101 - thanks for sending in the photo of your meter. Great advice from @IanB!

It looks like you’re using the wrong screen of your meter, as the photo you sent shows a reading in kWh. Because it’s a gas meter, we need the reading in m3. It’s also important to only enter the numbers before the decimal point and not after, or else your meter reading will be 100x too high.

For your meter, you should be able to press the number 9 and find a screen that says ‘VOL’ or ‘Volume’ and then a reading in m3. You might have to press the number 9 button more than once.

Hope that helps,
Sam