Meter reading

I have taken my meter reading from the gas meter but I have 5 digits and you will not provide 4 for the reading. Can you please assist and let me know if you need the 5 digits

Hi, @Sue960_1 Are all of those digits before the decimal point/ in red. We only need the digits before the decimal point. If you’re really worried I would suggest taking a photo of the meter and sending it to help@bulb.co.uk