Meter Reading

I have just taken a meter reading which is lower than what bulb is saying my last meter reading was. I have a photo of todays meter reading which must be right so the last meter reading must have been a mistake. It wont let me add the correct meter reading as its lower, what can I do?

Hi there @staceywarren if you could email us with that photo of the correct meter reading to and let us know the date you took it, we can remove your last reading and get things sorted out for you