Meter reading

Hi, I just tried to submit meter readings and find out that my gas meter reader is not working. Outside is a blank screen and not switching on, and at home one shows only electricity usage and meter readings but not gas one. Please can you let me know what problem it can be and what I should do.
Thank you

Hi @Julija. You’ll need to get a new gas meter. Just give us a quick call on 0300 30 30 635, from Monday to Friday (9:00am to 6:00pm) and one of our team will organise this for you :slight_smile: