Meter reading

Hi, I have join to Bulb and I suppose to give you my meter reading but these numbers are completely different to those from my previous supplier.

Hi there @Joanna26 that doesn’t sound ideal! Would you be able to fire a photo of your meter over to help@bulb.co.uk so we and try to see what’s going on? This page may also be helpful on reading that meter: http://support.bulb.co.uk/customer/portal/articles/2805466-how-do-i-read-my-meter-