Meter Reading

Hi, I’ve moved from E.o.n to bulb I was able to sent an electric meter reading however not the gas as what I thought was gas doesn’t seem to be right. The guide says you should see m3 that doesn’t seem to appear, so could anyone explain what I’m doing wrong (this is a reading from a smart meter, tia)

Does any of this help:

Thanks for the reply, but that is what I used as guidelines, but I don’t get the meter reading I’m supposed to. I’m trying to chat with team but no answer so far