I submitted a meter reading yesterday. I got an email this morning asking me to submit a meter reading. Is it just a general reminder because my payment is due the 16th May or should I submit another one?
@emmapearson, that’s just a general reminder.
Your statement may show “estimated reading” as you submitted a reading more than 3 days before your payment date, but it should be pretty close to the reading that you submitted. If you want your bills to use your meter reading then you normally need to sumbit it 2-3 days before the payment date (shortly after they send the email).
It will be my first meter reading with bulb after changing from British Gas. The meter reading does actually say the date as 16th May. Thanks for your response