Meter reading

Hello, I have a pre-payment meter and I cannot submit a meter reading either as the submit meter reading option is not present on my dashboard. What need to do?

Hello, I have a pre-payment meter and I cannot submit a meter reading either as the submit meter reading option is not present on my dashboard. What need to do?

You don’t submit readings with a pre-payment meter.

You don’t submit readings with a pre-payment meter.

Only a thought what if it is a smart prepayment meter?

Only a thought what if it is a smart prepayment meter?

Bulb don’t support them, so it would have been converted to a credit meter at the point of switching.

Can I claim my money back if I’m in credit

Can I claim my money back if I’m in credit
Can I claim my money back if I’m in credit

Yes subject to certain conditions.

Out of interest why have you added your query to a thread on meter readings?