Meter reading

Hi, I’ve had a man at my door claiming to be from a company that you would use to check my meter reading. I’ve had no communication from yourselves to let me know of this so I refused to let him into my house. I’m just wondering if this is genuine and if so next time could there be communication to let me know you’re sending someone over.

With my two previous energy suppliers (two of the big six) I was never given advance notice when the meter reader was due.

However reading this Bulb article may be of some use in partly answering your query: https://help.bulb.co.uk/hc/en-us/articles/360015331911-Engineers-visiting-your-home-will-carry-an-ID