Meter readings can’t do it

I have tried several times to submit meter readings. I can’t click on the top right hand of the page and I am logged in and can’t find where you submit it. I am not the only one by the sounds of it. Why on earth don’t you make it easy?
Do you know my account so I can submit them here?

Have you tried the app on your phone?

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Hi @wakeywoo

Sorry that you are having difficulty submitting meter reads. You should have a panel like this in the account:

Then you need to click on the fuel:

Then you enter the read:

It might ask you for a photo if it is not inline with previous reads.

If this hasn’t helped then please send a photo of your reads to and we will upload them for you :grin: