Meter Readings - Economy 7

Hi,

Since joining Bulb I have a continuous issue with meter readings. The meter reading page lists the readings the wrong way round and so when I then enter the correct readings they go in the wrong way round on my bill.

Each month I have to call up and ask for my readings to be switched as I keep getting bills of over £600 for one month when it is far less than that.

Could someone look in to this please?

Thanks
Ian

Hi Ian

Thanks for bringing this to our attention. In order to get to the bottom of this, I’ll need to look into your account to see what’s causing this. Please shoot us an email and we’ll be able to help and investigate this fully :slight_smile: