Meter readings to previous supplier


The gas meter reading has been supplied to my previous supplier however the electricity meter reading has not been sent.

Can you please confirm why this has not been done at the same time as the gas reading and how long this will take?

Kind regard


Hi @JenB

They are done at the same time, but they take different times to reach your previous supplier.

Elec usually takes between 3-4 weeks
Gas usually takes 1-2 days

Here’s the help article on this: