meter readings

I am new to bulb and have been asked to input my meter readings. There was only one space for electricity but I have two readings on mymeter. How do I make sure I get a correct reading?

Hi @bird - It looks like your meter does measure day & night separately so we do need both readings.

It looks like as you signed up for a single rate tariff we have not yet updated it to recognise that it is a two-rate meter. We are just waiting for the details from your old supplier to set up your meter on our system.

Feel free to drop us an email with both readings and we will see that they are both added :slight_smile: