Meter readings

I have just been asked for meter readings and I have checked my smart meter, and on the meter it has six boxes and then the decimal point, when I go to submit my readings, it only has 5 boxes and then the decimal point, how do I submit my 1 st readings, as I have just changed from British gas to Bulb, cheers.

If the first box is a zero then I would omit that

Hi @william2290 What’s the reading? As @angela1094 says, omit anything that is a zero before the reading!

@william2290 all you have to do is input a 0 into the first box if the reading is smaller than 5 digits, we only need the whole numbers, no decimal points.