Meter readings

Is anyone else having problems submitting meter reading via the email link? I submitted my readings twice and still my bill has come in with estimated rearings? ! When I submitted my gas reading it did say “your reading is slightly higher than anticipated are you sure you want to submit?” Of course I did, but reading did nit register. Thanks

Hi @Debsi this creates a manual check for one of us to make sure that you don’t get an extortionate bill. Thanks for confirming that the readings are correct, so I have submitted them for you now. Owen