Meter readings

I hope someone can help every time I submit a reading either gas or electricity reading has increased tenfold nobody home during the day this time it was the gas a really big difference. Thanks

Hi @lorraine1820
This seems really strange, the best thing to do is to run through some options that could be causing this.
Are you sure you are reading the meters correctly? Please check out https://help.bulb.co.uk/hc/en-us/articles/115001232832-How-do-I-read-my-meter- if you are in doubt.
Is there any change in your lifestyle that could be causing an increase in energy consumption?
Do you have any faulty appliances?

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