Meter Readings

I was hoping that I was moving both my electricity and Gas to the Bulb company but I have only been asked for my Gas reading. Is the electricity one coming soon or is there a problem with my old supplier?

Hi there @GasElec2018 it looks like your old supplier stopped your electricity from coming over to us, something called an objection. If you wouldn’t mind getting in touch with them to see what’s going on, and to make sure they won’t object again if we restart your electricity switch, then let us know and we’ll start switching your electricity over to us.