My smart meter readings haven’t registered on my online account since the 10th of this month?

Mine haven’t registered since the smart meters were installed end-February. Bulb tell me they’re having technical issues, which is preventing them from (i) getting the readings, and as a result (ii) sending me bills, and (iii) providing me with an IHD (in-home display). They also said it might take a couple more weeks to fix, but I take that with a pinch of salt