Meter readings

Why am I being asked to supply meter readings when I now have a smart meter?

Because it’s broken like everyone else’s.

I’ve not been asked to do this, but I have been emailed to say that Bulb are going to read my meter daily to see if that fixes their issues. Not heard anything since. As I have a meter installed there is no way for me to submit readings via the app - this feature appears to have been switched off. So what do we all do next? Bulb’s comms on this issue are absolutely terrible - which is a shame given that my first 8 months with Bulb had been perfection.