meter readings

i have an old disused, disfunctional ‘night meter’. for the past two months your system only acknowledges readings from this meter, not those from my ‘day’ meter which is working fine. the system estimates usage way above my actual usage and you are trying to charge me accordingly. i have been trying to get these issues resolved for over a month now and i have been promised a new meter but nothing has happened and i am still getting billed incorrectly and unable to use my meter to budget. can someone help?

Probably best to contact Bulb directly. Although Bulb staff look in here occasionally, this is mostly a customer forum.