If I were to give you a meter read on the final day of the month, would a bill be raised then or would I still have to wait for the anniversary on the 7th. I just find end of month reads help with my finances and are easier to keep track of
Hi @angela1094, because at the moment we take payments on the 7th, that’s when we generate your bills and that’s when we need readings. We could definitely shift things to the end of the month, though- I’ve emailed you about this and with your go-ahead we can re-jig things.
Thanks for your help. Very impressed with the customer service so far!