I want to give you my meter readings as requested but the given link to sign in is not working. Not a good start to my joining you

Hi Stanley, could you explain what’s happening in a bit more detail and we’ll see if we can help you.

When you follow the link from the meter read reminder email, it should take you to a webpage where you need to fill in your email address like below:

The email sent your account (might pop up in your spam folder) should then log you directly into your account.

Let me know if this works!