My original reading was 97689 for the gas when we first signed up to bulb.
I’ve just tried to submit another one to get a more accurate feel for how much we are using (I should have been doing it monthly my bad ) but when I go to submit the reading it says that the reading is lower than he previous one from November (estimate)
I think our metre has just reached it max and rolled over to 00000 and restarted counting, hence the lower number
even if it hadn’t, if the actual figures I tried entering were lower than the estimate provided, surely that should allow me to enter them because it just means bulbs estimate is too high?
Could someone please clarify? what should I do if my metre has rolled over to 00000 in the course of my tenancy.