Metrer readings

I notice that when i send meter readings, although you aknowlege these immediateley by e-mail the readings are not updated in my account. they appear to be 2months out of date The bills appear to be correct but the readings are not.
D Mills

Hi @mills :wave:

We are receiving your readings each month but in order for them to be included in your bill we need you to submit them 1-3 days before your bill date. Your bill is produced on 6th of each month so try and upload them 1-3 days before this.


Jenny :star: